Airlines are not liable for the security of passengers cabin baggage or other items not declared as hold baggage at the time of aircraft departure. However morally and for customer service reasons Mahan Air determined to ensure that every effort is made to find and return personal possessions intact to their rightful owner.
In the event that lost unchecked property is found by Mahan Air and the company assumes guardianship of it by treating it as found unchecked property, Mahan Air becomes liable as bailer. When Mahan Air are being handled by an agent, the handling agent shall prepare the report and hand it to the Mahan Airport (or Duty) Manager.
Please complete this form if your baggage has not been returned to you.