The term 'incapacitated' means those passengers who because of their medical, physical or mental state require individual attention which is not normally provided to other passengers. Incapacitated passengers include those who have:
Deaf , dumb , blind . Permanently deaf, dumb and blind persons do not need medical clearance or an escort unless they are traveling in large groups
Wheelchairs . The particular wheelchair requirement of a passenger is identified by the use of the following AIRIMP codes:
Passengers who do not require medical clearance but do require a wheelchair should declare at reservations time. Passengers who arrive at the Airport in their own wheelchair and wish to take it with them to their destination will be allowed to retain the use of their wheelchair until boarding the aircraft. Arrangements will be made for the chair to be taken from the passenger after embarkation and loaded into the hold of the aircraft.
Note: regarding to Mahan Air Regulation and Aircraft capacity, we can provide the wheelchair services for passengers who inform us their request by booking and have SSR in their Ticket when make reservation.
BAe/RJ aircraft is excluded from this service.