Cancellation Guide


1. Click on booking tab in left side menu.

2. Click on “Change Date And Cancelling”.

3. Enter your PNR number, your contact last name and departure date.

  • Also you can retrieve your itinerary in MY BOOKING if you have profile.


4. To cancel all flights (round trip) click on "Cancel Reservation”.

5. To cancel only one segment select the flight which you want to cancel and click on “Cancel Segment”.


6. By clicking the "Confirm" button the flight will be cancelled and the cancellation charge will be deducted from previously paid amount and the final credit will be refunded to the bank account, (confirmed flight will be shown after cancel segment).

Note: If passenger attempts to cancel the booking, the amount will be refunded to the bank account card automatically, according to the bank rules (24-72 hours after cancellation).